SHIPPING & RETURNS
Shipping
We aim to dispatch all orders within 1–2 working days.
UK Shipping
- Free UK shipping on all orders over £50
- Standard UK Shipping (Royal Mail Tracked 48): £4.99
- Delivery typically takes 2–3 working days after dispatch
European Union Shipping
- Standard EU Shipping: £14.99
- Delivery times vary by destination, typically 5–10 working days
International Shipping
- Standard International Shipping: £23.99
- Delivery times vary by destination, typically 7–15 working days
Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Returns
If you're not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order.
Return Conditions
- Items must be unused, unworn, and in their original condition
- All original tags and packaging must be included
- For hygiene reasons, certain items may be excluded from returns where applicable
Non-Returnable Items
- Gift cards
- Sale or clearance items (unless faulty)
- Custom or personalised products
Faulty Items
If you receive a faulty or incorrect item, please contact us as soon as possible and we will arrange a replacement, exchange, or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
To start a return, please contact us with your order number and reason for return.
If you have any questions regarding shipping or returns, please get in touch here and we'll be happy to help.